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Peace of mind every day of the year.
We will respond to inquiries from system users in a one-stop manner. We provide a single point of contact for hardware and software troubles/Q&A. Since it is a one-stop service, it frees you from the hassle of using multiple points of contact. ● Trouble call reception ● Q&A support ● Issue isolation ● Consolidation of contact points
A packaged service from incident reception to monthly reporting!
【Do you have any of these issues?】 - No IT personnel... → Relying on a specific person for support, leading to concerns about stable daily operations and system management. - Unable to consult about IT problems... → Struggling to use PCs and software but unable to seek help, resulting in delays. - Digital transformation (DX) is not progressing... → Lack of personnel who can promote DX, and uncertainty about how to proceed and what to start with. ★ The Owl Support Service will solve everything! We will clarify the challenges of information systems operations and provide support for problem-solving, starting with help desk services and routine task outsourcing. We can create knowledge based on inquiry trends, develop procedures for tasks that are not yet documented, and provide support for the deployment of IT tools and various updates, all tailored to your needs. *For more details, please download the PDF or feel free to contact us. Contact Information Phone: 06-6342-7821 Email: accordworks_sales@accordworks.co.jp
Extensive support contracting and a robust call center infrastructure.
We will serve as a "comprehensive consultation desk" that handles everything from the entire system and general office automation to support, repair reception, and maintenance arrangements, without being limited to a single product or role, utilizing a multi-vendor and multi-support approach. Our custom-made designs cater to the needs of client companies, specializing in small to medium-sized operations, from sharing with less than one seat to dedicated centers with 200 seats. We analyze business data and provide valuable reports. 【Features】 ■ One-stop service that consistently handles everything from reception to business processing ■ Flexible center design based on client company requests ■ Data analysis and report provision using call logs and CRM tools *For more details, please download the PDF or feel free to contact us.
